Privacy and Data Handling Policy
Your trust and privacy are important to us
What Data Do We Collect?
We collect basic user contact information and interaction data solely for support, inquiry responses, or quality improvement purposes. Personal details are never shared for marketing.
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→Name and contact details
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→Email address
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→Phone number
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→Website usage data
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→Browser and system information
All information is managed in line with Australian privacy laws, including the Privacy Act 1988 (Cth).
How Do We Use Your Data?
Your data is used to answer requests, improve services, and maintain secure, high-quality support.
We do not sell or distribute your information to external marketers.
Your Data Rights Under Law
You may request access, correction, or deletion of your data, and have the right to withdraw consent or restrict usage at any time.
Right of Access
Request a copy of your data held with us.
Right to Rectification
Request correction of any inaccurate details.
Right to Erasure
Ask us to remove your personal information.
Right to Portability
Obtain a copy of your data for portability.
When We Share Personal Data
We only disclose information to our service vendors when strictly required for operations and only with safeguards in place.
Government agencies may access data as required by law or regulation, but never for commercial purposes.
Keeping Your Information Secure
Technical measures like encryption and secure infrastructure help us protect user data at every stage of processing.
We routinely audit storage, access, and transmission to maintain best-in-class privacy standards.
Contact For Privacy Concerns
Address: Level 4, 55 Southbank Boulevard, Southbank, VIC 3006 Australia
Phone: +61-8-8002-9517
Email: content@naxerivo.com